After several short days within the Imago
Shopping Mall area, we finally got bored and decided to hop to another hotel.
This time, we choose a familiar hotel which we’d frequented before and smack in
the middle of KK. The hotel does not have any clear signage, which can be a bit
of a problem for first-timers. What you can do when you arrived at the Warisan
Square Shopping area however was go straight to its main lift area. Just popped
up to the 7th floor and you’ll automatically be ‘greeted’ by the
lobby area as soon as the lift opened. The hotel fully occupies the entire
floor area so you’re definitely in the right place.
Check in and out was smooth and they
apparently did not ask for any deposits should you’d paid through online
booking (yay!). Room was smaller but
bright in colours & modern in décor. Maintenance however might not be the
hotel’s strongest suit as several hiccups can be spotted immediately upon
entering the room (like the torn curtains, chipped floor and non working
fridge). Also, they’re still using that ever complicated water heater (they
should really give us a short course on how to use that thing!) and some funky
smell coming from the pillows (it’s the first time that I actually agreed with
some fussy Tripadvisor commentators). And I suspected that even though I booked
a deluxe room, they actually gave me a superior room instead since the view was
that of the city and not the ocean as it was suppose to be. If that’s the case
then they should just came clean with this instead of assuming that the patrons
will not know the difference. Hotel technician was swift and efficient when we
have a bit of a ‘situation’ (caused by yours truly, accidentally of course) so
good on them. Front desk staff also vary in performances (the day shift was
grumpier than the night shift people). Although parkings were still not free
but at least they’re providing a lesser rate should you park within the Warisan Square
For overall ratings…
Type
– Deluxe
Room
– 3/5 (the view was entertaining – even though it might
be the wrong view!)
Price
– 4/5 (among the most reasonable, considering the
very strategic area)
Service
– 3/5 (there’s a particular front desk day shift staff
that was pretty dismissive every time anyone tried to ask her something –
should really look into it though)
Décor
– 3/5 (very modern & futuristic looking despite
lack of maintenances)
Facilities
– 3/5 (I notice that they have several meeting
rooms available for booking)
Location
– 4/5 (it’s on the 7th floor of Warisan Square
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